Author: Lea Patterson

Conference Debrief: LH Martin Service Improvement and Innovation

We were proud to sponsor and support the LH Martin Service Improvement and Innovation Conference down in Melbourne Oct 25 – 26.  We were also pleased to assist Ray Fleming from Microsoft with his workshop, where we dug into ways data can support decision making, which we will go through later in this post. The […]


The reality is that Universities and Colleges don’t cost enough!

There are a lot of articles, analysis and even a high profile documentary discussing the current problems with higher education, in particular the rapidly rising tuition, reduction in Government funding, increase in student debt, reduction in enrollments etc.  A lot of the discussion seems to revolve around factors that are external to the university or […]