Author: Adam Gallard

From Data to Decisions: Asking the Right Questions of Sector Benchmarking in Higher Education

In a time when every university is being asked to do more with less, sector benchmarking has never been more important. Yet, benchmarking isn’t just about lining up numbers — it’s about asking the right questions to turn data into action. At Pilbara Group, we’ve spent years helping universities build Activity-Based Cost models that connect […]

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AI is changing the way we benchmark in Higher Education

Benchmarking has long been one of the most valuable tools for higher education leaders. By comparing operational and academic performance against peers, institutions can identify strengths, uncover efficiency gaps, and plan for the future with greater confidence. But traditional benchmarking has its limitations. Annual reports are often delivered as static PDFs or spreadsheets, with access […]

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It’s a No-Brainer! Increasing Student Retention Makes #HigherEd More Money… Or Does it?

A common issue faced by universities around the globe is improving the retention of existing students. How much should be invested in retaining students? At what point is more money being spent than is being gained by retaining the student? Retention is a hot topic and universities spend a lot of time and effort in […]

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