Security

The ACE on-Demand solution is hosted in two state-of-the-art data centers, one in Philadelphia, Pennsylvania in the US and one in Brisbane, Queensland in Australia.  Both data centers provide superior data and physical security and the general specifications of both data centers are shown below.
We provide each client with a dedicated virtual server to ensure maximum control of performance and security.  Our solution has had an independent penetration test to ensure that the solution cannot be compromised by unauthorized users and also to test that authorized users cannot penetrate further into or across the system to areas outside of their profile.

Philadelphia

• 19,000 square feet of raised floor (Phase One).
• 1 Network Operations Center.
• Protected by Fire Control system, Pre-action sprinkler system, VESDA and FE 25 in the sub floor.
• Return plenum HVAC solution for more efficient heat removal.
• Redundant Utilities Feeds.
• Two (2) KW Diesel Generators (2,000 kW) w/environmental Control.
• Two (2) Liebert 1500 kVA UPS systems (N +1).
• Fourteen (14) Liebert 225 kVA power centers.
• Integrated closed circuit TV and card reader/biometric security system.
• Man Trap security access for raised floor areas.
• Exterior security cameras.
• 7x24 Security Service.

Brisbane

• Tier-2 standard. 
• Up to 10Gbit Dark-fiber connectivity available.
• APC Silcon UPS in true N+1 redundant configuration.
• N+1 individual air-cooled based air conditioning systems for increased redundancy.
• VESDA fire detection system with sensors taking under-floor, return-air and ceiling samples combined with FM-200 Gas Suppression System.
• APC Environmental Monitoring Units in various locations throughout the data centre to monitor temperature and humidity in addition to the A/C's internal monitoring.
• Video surveillance with internal and external monitoring/recording.
• Cummins Diesel power generators.